Vacancy for Sales Representative & Marketer at Tivana Workforce

If you’re the kind of person that enjoys talking to customers, closing sales, and even using social media to attract buyers, this opportunity might just be for you. At Tivana Workforce we're currently recruiting a Sales Representative & Marketer to work with a growing retail shop in Abuja. This role is perfect for someone that understands selling both face to face and online, and is ready to hustle daily to meet customers’ needs and grow revenue.

• Job Title: Sales Representative & Marketer
• Company: Tivana Workforce
• Location: Abuja (FCT)
• Employment Type: Full time

About Tivana Workforce

Tivana Workforce is a professional workforce solutions company focused on helping businesses unlock the full potential of their people. The company offers a wide range of services including staffing and recruitment, workforce management, training and development, HR consulting, technology solutions, and specialized business support services. Tivana Workforce works with businesses across different industries to drive productivity, growth, and long-term success.

Job Summary

The Sales Representative & Marketer will be responsible for selling and promoting a variety of retail products including tailoring materials, gift items, and leather goods. This role combines direct sales, customer service, and marketing activities, both in-store and online. The ideal candidate should be confident, friendly, sales-driven, and able to attract new customers while retaining existing ones.

Key Responsibilities

Sales and Customer Service

• Welcome customers politely and attend to their needs promptly.
• Assist customers in selecting tailoring materials, gift items, leather products, and accessories based on their preferences.
• Explain product features, prices, and proper usage clearly to customers.
• Upsell and cross-sell related products to boost daily sales.
• Ensure the sales floor is always neat, organized, and attractive.
• Process customer purchases using POS systems or manual sales records.
• Handle customer complaints calmly and resolve issues professionally.
• Build strong relationships with customers to encourage repeat patronage.

Product Knowledge and Merchandising

• Learn and understand all product categories such as fabrics, lace, threads, zippers, leather materials, and ready-made gift items.
• Ensure all products are properly labeled, priced, and well displayed.
• Monitor stock levels and promptly report low or finished items.
• Support in arranging product displays, especially during promotions and festive seasons.
• Maintain a clean, organized, and welcoming shop environment at all times.

Marketing and Promotion

• Develop simple marketing ideas to increase customer traffic to the shop.
• Manage and update social media pages such as Instagram, Facebook, and WhatsApp Business.
• Create engaging content including photos, short videos, and promotional posts.
• Promote new arrivals, discounts, and special offers online and in-store.
• Support offline marketing activities like flyers, banners, and local promotions.
• Monitor competitors and market trends to identify new sales opportunities.
• Build and maintain a customer contact list for promotions and loyalty messaging.

Reporting and Communication

• Track daily sales and prepare simple sales reports.
• Share customer feedback and buying patterns with management.
• Report marketing performance, customer responses, and growth opportunities.

Qualifications and Experience

• SSCE, OND, HND, or Bachelor’s Degree in Business, Marketing, or any related field.
• Previous experience in retail sales is an added advantage.
• Experience selling fabrics, fashion items, or leather goods will be beneficial.
• Basic understanding of marketing and social media promotion.
• Ability to communicate clearly and confidently with customers.

Skills and Competencies

• Strong customer service and people skills.
• Good sales, persuasion, and negotiation abilities.
• Basic social media management and online marketing skills.
• Willingness to learn about tailoring materials and leather products.
• Creativity in product display and presentation.
• Ability to multitask and work with minimal supervision.
• Good time management and organizational skills.

Personal Attributes

• Friendly, approachable, and well-presented.
• Honest and trustworthy, especially when handling cash.
• Energetic, hardworking, and eager to learn.
• Passion for fashion, tailoring materials, gifts, or leather items is a plus.

Benefits of Applying

• Opportunity to build a solid career in sales and marketing.
• Hands-on experience in retail and customer engagement.
• Exposure to both physical and online marketing strategies.
• Supportive work environment with room to grow.
• Chance to develop communication, sales, and digital marketing skills.

How to Apply

Interested and qualified candidates should send their CV and a recent Photograph to tivanaworkforce@gmail.com using the Job Title as the subject of the email.

Application Closing Date: 31st January, 2026

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